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Problem with cbb-reactions-1.0.2
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- pennymachines
- Posts: 12
- Joined: Mon Nov 27, 2023 11:54 am
Thu May 09, 2024 7:26 pm • via Web
Hi,
I noticed recently that cbb-reactions-1.0.0 was no longer working (nothing happens when you click icons), so updated to latest (cbb-reactions-1.0.2).
When I click on configure/options/configure Reactions, I get http error 500.
I would be grateful for help. Thanks.
I noticed recently that cbb-reactions-1.0.0 was no longer working (nothing happens when you click icons), so updated to latest (cbb-reactions-1.0.2).
When I click on configure/options/configure Reactions, I get http error 500.
I would be grateful for help. Thanks.
- IvanPF
- Administrator
- Posts: 2122
- Joined: Fri Jun 17, 2011 12:15 am
- Location: España (Spain)
Thu May 09, 2024 7:50 pm • via Web
Hi,
The 500 error is very generic. If you have access to the server's error.log, I need to see what error appears when you enter that page.
If you don't have access, try adding this line to the "config.php" file. That should show the full error.
The 500 error is very generic. If you have access to the server's error.log, I need to see what error appears when you enter that page.
If you don't have access, try adding this line to the "config.php" file. That should show the full error.
- Code: Select all
@ini_set('display_errors', 'On');
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- pennymachines
- Posts: 12
- Joined: Mon Nov 27, 2023 11:54 am
Thu May 09, 2024 9:02 pm • via Web
Thanks for the response.
Here's the error:
Fatal error: Uncaught Error: Call to a member function getParameter() on null in /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php:256 Stack trace: #0 /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php(75): canidev\core\controller\acp->getExtInfo() #1 /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php(269): canidev\core\controller\acp->pageHeader() #2 /home/www/mysite.com/phpBB/ext/canidev/reactions/controller/admin_config.php(53): canidev\core\controller\acp->page_header() #3 /home/www/mysite.com/phpBB/ext/canidev/reactions/acp/main_module.php(28): canidev\reactions\controller\admin_config->display() #4 /home/www/mysite.com/phpBB/includes/functions_module.php(676): canidev\reactions\acp\main_module->main() #5 /home/www/mysite.com/phpBB/adm/index.php(81): p_master->load_active() #6 {main} thrown in /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php on line 256
Here's the error:
Fatal error: Uncaught Error: Call to a member function getParameter() on null in /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php:256 Stack trace: #0 /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php(75): canidev\core\controller\acp->getExtInfo() #1 /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php(269): canidev\core\controller\acp->pageHeader() #2 /home/www/mysite.com/phpBB/ext/canidev/reactions/controller/admin_config.php(53): canidev\core\controller\acp->page_header() #3 /home/www/mysite.com/phpBB/ext/canidev/reactions/acp/main_module.php(28): canidev\reactions\controller\admin_config->display() #4 /home/www/mysite.com/phpBB/includes/functions_module.php(676): canidev\reactions\acp\main_module->main() #5 /home/www/mysite.com/phpBB/adm/index.php(81): p_master->load_active() #6 {main} thrown in /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php on line 256
- IvanPF
- Administrator
- Posts: 2122
- Joined: Fri Jun 17, 2011 12:15 am
- Location: España (Spain)
Thu May 09, 2024 9:10 pm • via Web
Apparently the extension or one of its components is not loading correctly.
Try the following, delete the "/ext/canidev/core/" folder and upload it again from the last package you downloaded from this website.
Enter ACP and "Clear the cache"
Try the following, delete the "/ext/canidev/core/" folder and upload it again from the last package you downloaded from this website.
Enter ACP and "Clear the cache"
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- pennymachines
- Posts: 12
- Joined: Mon Nov 27, 2023 11:54 am
Thu May 09, 2024 9:27 pm • via Web
OK, I tried that but got the same error.
Edit = sorry, just deleted core. Will try again - deleting /candev
Edit = sorry, just deleted core. Will try again - deleting /candev
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- pennymachines
- Posts: 12
- Joined: Mon Nov 27, 2023 11:54 am
Thu May 09, 2024 9:31 pm • via Web
Nope... Same result I'm afraid.
- IvanPF
- Administrator
- Posts: 2122
- Joined: Fri Jun 17, 2011 12:15 am
- Location: España (Spain)
Thu May 09, 2024 9:34 pm • via Web
It's strange what's happening to you.
What version of phpBB do you have installed?
What version of phpBB do you have installed?
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- pennymachines
- Posts: 12
- Joined: Mon Nov 27, 2023 11:54 am
Thu May 09, 2024 9:37 pm • via Web
3.3.11
Should I try downloading the ext again in case it got corrupted?
Should I try downloading the ext again in case it got corrupted?
- IvanPF
- Administrator
- Posts: 2122
- Joined: Fri Jun 17, 2011 12:15 am
- Location: España (Spain)
Thu May 09, 2024 9:45 pm • via Web
you can try.
Before uploading the files to the server, delete both the "reactions" and "core" folders and then upload the new folders.
Before uploading the files to the server, delete both the "reactions" and "core" folders and then upload the new folders.
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- pennymachines
- Posts: 12
- Joined: Mon Nov 27, 2023 11:54 am
Thu May 09, 2024 9:53 pm • via Web
OK back in business.
For reasons I don't understand, the version I downloaded a few hours ago was cbb-reactions-1.0.2 but now it's 1.0.3.
The bad news - the extension is still not working (nothing happens when icons are clicked).
Edit to add - when I click Options or Configure Reactions, I get a blank page. No error reported via config.php. I see this in server error log: [Thu May 09 19:16:22 2024] [error] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to a member function getParameter() on null in /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php:256
For reasons I don't understand, the version I downloaded a few hours ago was cbb-reactions-1.0.2 but now it's 1.0.3.
The bad news - the extension is still not working (nothing happens when icons are clicked).
Edit to add - when I click Options or Configure Reactions, I get a blank page. No error reported via config.php. I see this in server error log: [Thu May 09 19:16:22 2024] [error] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to a member function getParameter() on null in /home/www/mysite.com/phpBB/ext/canidev/core/controller/acp.php:256
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