Cover image disappears

Hey there. Really liking this extension so far, with an exception of an odd issue. For some reason after a couple days, the cover image disappears. I'm not sure how or what is happening. The image even deletes itself off the server which makes no sense to me.

Using pbpBB 3.3.14
Theme is ColouredLight
Extensions:
Auto Groups
cBB Chat
cBB Follower
External Links Open in New Window
Image Upload
Large Font
Last Post Avatar
phpBB Browser Push Notifications
phpBB Media Embed Plugin
phpBB Studio - Giphy picker
phpBB Wordpress
Stop Forum Spam

I have not seen this problem, and I have all the same extensions apart from phpBB Wordpress, and a different theme.

If that helps...

[IvanPF]

When the image disappears, how does the option appear on the UCP? Does only the button to select the image appear, or does the button to delete it also appear?

The button to delete the image does appear, yet no image is there to delete. On the profile, when right clicking to inspect the header element (where the cover image area is), the source does have background-image url there, but the image is gone from the server itself.

I put the extension on another board that doesn't have the Wordpress extension, going to see what happens to that image. It takes about 2 to 3 days, then the image is gone. So, will see what happens around tomorrow. Also on that one, same as other, I checked the attachments in the ACP, and none show up there. Was thinking it may of been orphaned, but there was nothing listed there.

Update, I checked with my testing forum and after 4 days, the cover image deleted itself off the server too. Again the option in UCP appears to delete the image, but no image is shown, and the URL to where the image should be is in the html part viewing source is present. This is really bizarre.

Does the files/follower folder need any special chmod permissions? Does at least one of the forums need to allow attachments? (I'm hoping to not allow those on the actual forums themselves, nor in the private messages). I do have them set to allow for permissions, just, set to not allow on the individual forums.

The test board also doesn't have the Wordpress extension, so that can't be in. Test boards theme is ProValentina (but not sure how it could be a style related issue). Image used was a jpg.

[IvanPF]

I have run tests on my server and so far I have not been able to replicate this error, no one has reported anything similar and I have not found anything in the code that could be causing this.

Does the files/follower folder need any special chmod permissions? Does at least one of the forums need to allow attachments? (I'm hoping to not allow those on the actual forums themselves, nor in the private messages). I do have them set to allow for permissions, just, set to not allow on the individual forums. .

No, the permissions are set when the folder is created, and if they're not correct, the images would never be saved. The fact that they're deleted X days later is very strange.
Attachment and forum permissions are not used for this.

Are the images being removed by your hosting for some reason?

Hey there, been a while but I was doing some tests on things. It appears that on my server, a part of the htaccess file in the files/follower folder was causing the server (or a phpBB process) to delete the images. Commenting it out has solved the problem. It's this part:

Código: Seleccionar todo

// <IfModule mod_authz_host.c>
//    <Files *>
//       Require all granted
//    </Files>
// </IfModule>

[IvanPF]

Hey there, been a while but I was doing some tests on things. It appears that on my server, a part of the htaccess file in the files/follower folder was causing the server (or a phpBB process) to delete the images. Commenting it out has solved the problem. It's this part:

Código: Seleccionar todo

// <IfModule mod_authz_host.c>
//    <Files *>
//       Require all granted
//    </Files>
// </IfModule>

By default, everything in the "files" folder is private and cannot be accessed from the browser (They do this with the .htaccess file that is in "files").
That file inside "files/follower" simply allows access to files within that directory from the browser on Apache servers.
In fact, comments in those files are marked with "#" and not "//." The normal behavior would be that you would have an "Internal Server Error" when making that change.

Do you know what version of Apache and PHP your server uses?