Chat does not show up


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Larry
 
Posts: 5
Joined: Sun Jul 02, 2023 11:21 am
 Mon Jan 22, 2024 8:31 pm • via Web
I have installed the extension by the usual method. It shows up in the admin panel. However, when I go to /app.php/chat, the chat box doesn't show up, and it doesn't show on other pages either. I have made sure in the permissions that I'm able to view the chat.

This is what output I get in the console:

Code: Select all
Cookie “” has been rejected as third-party. 3 403
The resource from “https://errors.infinityfree.net/403/” was blocked due to MIME type (“text/html”) mismatch (X-Content-Type-Options: nosniff).
3 chat
Loading failed for the <script> with source “https://REDACTED.com/ext/canidev/chat/styles/all/template/js/jchat-options.js?assets_version=48”. chat:616:92
Loading failed for the <script> with source “https://REDACTED.com/ext/canidev/chat/styles/all/template/js/jchat.min.js?assets_version=48”. chat:617:88
error in updatePageCounter TypeError: null has no properties
    init moz-extension://1e0e4b34-c9fd-47b2-b17f-c03c0dadfa6f/content_script_ribbon.js:172
    o moz-extension://1e0e4b34-c9fd-47b2-b17f-c03c0dadfa6f/content_script_ribbon.js:2
content_script_ribbon.js:172:139539
IndexSizeError: Selection.getRangeAt: 0 is out of range
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IvanPF
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Posts: 1996
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)
 Mon Jan 22, 2024 9:58 pm • via Web
Hi,

What is the url of your forum?
In the error you attach, the domain "redacted.com" appears but it does not seem to be working correctly
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Larry
 
Posts: 5
Joined: Sun Jul 02, 2023 11:21 am
 Tue Jan 23, 2024 9:17 am • via Web
*Private content*
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IvanPF
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Posts: 1996
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)
 Tue Jan 23, 2024 10:42 am • via Web
You can use the bbcode [private] to publish sensitive content, it will only be visible by the author and the admin (I have edited your previous message to add it)

Apparently, your server is blocking the contents of the /ext/canidev/ folder and not allowing its files to load.
Have you added any rules to the .htaccess file or similar?
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Larry
 
Posts: 5
Joined: Sun Jul 02, 2023 11:21 am
 Thu Feb 01, 2024 11:41 am • via Web
IvanPF wrote:Have you added any rules to the .htaccess file or similar?

I have not.
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Larry
 
Posts: 5
Joined: Sun Jul 02, 2023 11:21 am
 Sat Feb 17, 2024 6:41 am • via Web
IvanPF wrote:Apparently, your server is blocking the contents of the /ext/canidev/ folder and not allowing its files to load.

I looked at the file permissions but saw nothing out of the extraordinary.

Do you have any other ideas?
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IvanPF
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Posts: 1996
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)
 Sat Feb 17, 2024 10:05 am • via Web
I need to know 2 things about the structure of your server
1. What software do you use? Apache, nginx, etc...
2. What operating system do you use? Windows, Linux
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Larry
 
Posts: 5
Joined: Sun Jul 02, 2023 11:21 am
 Sat Feb 17, 2024 7:50 pm • via Web
IvanPF wrote:I need to know 2 things about the structure of your server
1. What software do you use? Apache, nginx, etc...
2. What operating system do you use? Windows, Linux

1. Apache.
2. It was installed via a managed CPanel so it's GNU/Linux.

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