Error in javascript alert




bdube30
 
Posts: 5
Joined: Tue Sep 01, 2015 1:59 am

Error in javascript alert

Postby bdube30 » Tue Sep 01, 2015 2:30 am • via Web
Hi,

Today I've install the Canidev CBB chat v1.1.1. All work perfectly. except sometimes javascript alert appear with error on it.

I didn't remark any precise moment or event that make alert error happen.

Here in attachment the screen capture of one of the two message I've got. The second one is «Acces Denied.»

Is this a know issue ? How can I solve the problem ?

Thank you !

Benjamin
Attachments
erreur_cbb_chat.png
erreur_cbb_chat.png (55.01 KB) Viewed 2200 times
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IvanPF
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Posts: 1428
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)

Re: Error in javascript alert

Postby IvanPF » Tue Sep 01, 2015 9:06 am • via Web
Hi,

I think that is an error in your hosting. Please, contact with your hosting support.

Regards


bdube30
 
Posts: 5
Joined: Tue Sep 01, 2015 1:59 am

Re: Error in javascript alert

Postby bdube30 » Tue Sep 01, 2015 11:42 am • via Web
Thank you for your answer. Do you know have an idea of what is not set properly with my hosting ? My hosting have a bad support, so the more detail I give them , the more easy I can have a decent answer from them.

Thank you ,

Benjamin
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IvanPF
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Posts: 1428
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)

Re: Error in javascript alert

Postby IvanPF » Tue Sep 01, 2015 1:04 pm • via Web
Apparently there is a mistake of the restriction of "open_basedir".
If you show them the same capture that you put here, theywill know where is the problem.


bdube30
 
Posts: 5
Joined: Tue Sep 01, 2015 1:59 am

Re: Error in javascript alert

Postby bdube30 » Tue Sep 01, 2015 3:56 pm • via Web
Ok, thank you very much for your fast reply!

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