cBB Chat 1.2.0 problem




DadiaZ
 
Posts: 3
Joined: Tue May 14, 2019 7:58 pm

cBB Chat 1.2.0 problem

Postby DadiaZ » Tue May 14, 2019 8:32 pm • via Web
Hi,
I just bought cBB chat to use in my forum. Meanwhile, when I activated it, i tried to configure it in extensions, but when i refresh the website page, it doesn't appear any chat.

Can you help me?

Best Regards,
DadiaZ
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IvanPF
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Posts: 1603
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)

Re: cBB Chat 1.2.0 problem

Postby IvanPF » Tue May 14, 2019 9:30 pm • via Web
Hi,

Have you uploaded both the chat folder and the core folder to ftp?
Do not you see the chat in the forum or configuration options in the ACP?


DadiaZ
 
Posts: 3
Joined: Tue May 14, 2019 7:58 pm

Re: cBB Chat 1.2.0 problem

Postby DadiaZ » Tue May 14, 2019 9:55 pm • via Web
IvanPF wrote:Hi,

Have you uploaded both the chat folder and the core folder to ftp?
Do not you see the chat in the forum or configuration options in the ACP?


I uploaded all the canidev content, i just don't see the chat in the forum.

You can see it in the print:
Image
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IvanPF
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Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)

Re: cBB Chat 1.2.0 problem

Postby IvanPF » Tue May 14, 2019 11:12 pm • via Web
Some questions:

1. The chat page works? http://gamefacts.net/app.php/chat
2. If you open the browser console (developer tools), does an error appear?
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coralyn
 
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Joined: Wed Mar 21, 2018 12:57 pm

Re: cBB Chat 1.2.0 problem

Postby coralyn » Wed May 15, 2019 11:17 am • via Web
Check the permissions of the groups, if they are allowed to see the chat. Guests, for example, are not allowed to see the chat.


DadiaZ
 
Posts: 3
Joined: Tue May 14, 2019 7:58 pm

Re: cBB Chat 1.2.0 problem

Postby DadiaZ » Wed May 15, 2019 6:45 pm • via Web
I already solved that, the blockgets chat is working. Thanks a lot for your time :)

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