cBB chat 1.1.3(BBOOTS style)


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PhilDiscuss
 
Posts: 80
Joined: Wed Nov 09, 2016 4:53 am
Location: Manila - Philippines
 Wed Mar 15, 2017 2:30 pm • via Android
I experience and my other member that chat ia not showing on domain.com/chat.

Sometimes they need to clear their browser cache to make the chat show.

And sometimes it will showing but takes too long to load the whole page, my chat settings are minimal.
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IvanPF
Administrator
 
Posts: 2010
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)
 Wed Mar 15, 2017 9:44 pm • via Web
Please, when this error occurs, open the browser inspector (or console) and see if any errors appear.
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PhilDiscuss
 
Posts: 80
Joined: Wed Nov 09, 2016 4:53 am
Location: Manila - Philippines
 Thu Mar 16, 2017 2:14 am • via Web
here is the error, chat: 1173

Image
Image
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IvanPF
Administrator
 
Posts: 2010
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)
 Thu Mar 16, 2017 11:30 am • via Web
twitterFetcher is not part of cBB Chat, is the twitter api of BBOOTS style.
When a javascript code causes an error, that error is likely to affect all other javascript codes on the page, therefore it is possible that this is what affects the chat.

You should ask for support on the BBOOTS official site to correct this mistake first.
http://www.sitesplat.com/phpBB3/

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