cBB Chat v1.2.0 disconnect problem




Fab20620
 
Posts: 2
Joined: Wed May 22, 2019 9:39 pm

cBB Chat v1.2.0 disconnect problem

Postby Fab20620 » Fri Sep 06, 2019 8:39 am • via Web
Hi,
users report that they are disconnect after a given amount of time, even if they are chatting.

Can you help me to find how i can solve this problem ?
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IvanPF
Site Admin
 
Posts: 1655
Joined: Fri Jun 17, 2011 12:15 am
Location: España (Spain)

Re: cBB Chat v1.2.0 disconnect problem

Postby IvanPF » Fri Sep 06, 2019 5:41 pm • via Web
Hi,

I need to know if the time it takes to be disconnected matches any value you have in the chat settings. If not, I need to know how much time elapses until they are disconnected, in order to look for the cause.


Fab20620
 
Posts: 2
Joined: Wed May 22, 2019 9:39 pm

Re: cBB Chat v1.2.0 disconnect problem

Postby Fab20620 » Fri Sep 06, 2019 9:00 pm • via Web
In the chat settings i have : Disconnection time : 0 and available status time : 5

Disconnect time varies but you can be disconnected even if you're active on the chat.


Ozomatli
 
Posts: 14
Joined: Sat Oct 19, 2013 12:59 am

Re: cBB Chat v1.2.0 disconnect problem

Postby Ozomatli » Sat Sep 14, 2019 7:45 pm • via Web
@Fab20620 I don't experience this problem but I have my DT set to 30 minutes, have you tried giving a disconnection time? I know some people prefer zero but this is why the "away" time out is useful too.


Tanuki44
 
Posts: 2
Joined: Sat Sep 28, 2019 10:46 am

Re: cBB Chat v1.2.0 disconnect problem

Postby Tanuki44 » Sat Oct 05, 2019 11:27 am • via Web
Bonjour,
Souvent la déconnexion du tchat se produit après une modification d'un message. DT est réglé sur 60.

Hi,
Often the chat disconnecting occurs after editing a message. DT set to 60.

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